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ToysBee
Please find the most frequently asked questions below. If you can't find your answer, simply contact us, and we will try to help you.
What age-appropriate toys do you recommend for my child?
We offer a wide range of toys designed for different age groups. Our product descriptions include recommended ages to ensure safe and engaging play. If you need help choosing, feel free to contact our team for personalised suggestions.
Are your toys safe and free from harmful chemicals?
Yes! We prioritise safety by offering toys made from non-toxic, BPA-free, and eco-friendly materials. All our products meet strict UK and EU safety standards to ensure your child’s well-being.
How can I clean and maintain my child’s toys?
Most plastic toys can be wiped with a damp cloth and mild soap, while plush toys may be machine washable. Always check care labels for specific cleaning instructions.
Do you offer discounts or loyalty programmes?
Yes! We frequently run special offers and have a loyalty programme where you can earn rewards on purchases. Sign up for our newsletter to stay updated.
Do you sell toys made from recycled materials?
Yes, we stock a variety of eco-friendly toys made from recycled and sustainable materials. These options help reduce waste while providing safe and fun play experiences for kids.
Do your battery-operated toys come with batteries?
Unless stated otherwise, batteries are not included with battery-operated toys. Please check the product description for battery requirements before purchasing.
Can I track my order after purchase?
Yes, once your order is dispatched, you’ll receive a tracking link via email so you can monitor its delivery progress.
Do you sell educational toys?
Absolutely! We stock a variety of educational toys designed to support learning, from STEM kits to puzzles and creative playsets.
Flexible Payment
We offer a range of secure and flexible payment options to make shopping easy. Choose from debit/credit cards, PayPal, or other convenient methods at checkout.
Online support
Our dedicated support
team is here to help! We aim to resolve any issues within 24 hours, ensuring
a smooth shopping experience for you.
Order Tracking
Stay updated on your purchase with our order tracking service. Once your order is dispatched, you'll receive a tracking link to monitor its journey to your doorstep.